How to get Premiere Pro working (CS6)

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hey have purchased cloud service adobe , have been trying open adobe premire bt everytime says has stopped working before opens. chose see problemwas , found this:    

 

files describe problem:

  c:\users\boys\appdata\local\temp\wer6f95.tmp.werinternalmetadata.xml

  c:\users\boys\appdata\local\temp\werbe42.tmp.appcompat.txt

  c:\users\boys\appdata\local\temp\werca92.tmp.mdmp

 

i have updated drivers stille product wont open. can fix problem can use product?

please provide hardware details

 

brand/model computer (or motherboard, if home built)

brand/model graphics adapter (nvidia, ati/amd, ???)

exact graphics adapter driver version



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