Word conversion settings

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this question posted in response following article: http://help.adobe.com/en_us/robohelp/robohtml/ws29179df3-9719-4b66-9712-e77a1fbaef1f.html

i have tried think of solve problem.  have ms word 2013 , cannot import word file without error.  error states should install word 2000 or later version!



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