CC not connecting


i installed latest cc update yesterday isnt connecting when loaded. spinning wheel in home, files , fonts pages though apps list populate. tried simple uninstall - app trash , reinstalled - same issue still. thoughts? thanks.

hi phil,

 

try removing opm.db file following location :

 

~/library/application support/adobe/oobe

 

and when removing creative cloud please use creative cloud cleaner tool :

 

http://www.adobe.com/support/contact/cscleanertool.html

 

after reinstall creative cloud , try again.please update.



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