Converted C100 files not playing smoothly

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my c100 files jumpy , many times pixelate in prelude. play fine in quicktime. there way change default player in prelude. when choose option in preferences, allows adobe player. or know of best settings converting c100 files?

thanks posting question. firstly want confirm you, 'c100' refer canon eos c100? issue happen when connect camero directly computer? computer os (macintosh or windows)? use prelude cc version? thanks.



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