Help!

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one moment please while route chat representative.

thank contacting adobe sales. name sheldon. how may today?

sheldon: hi, may have first name please?

you: richard

sheldon: hello richard.

you: richard

sheldon: it's nice have on chat. how may purchase today?

sheldon: i sorry, did lose you?

you: i 1 of first adopters , in second year @ $50 per month. way beginning has been wrong updates , licensing of products , talked guy india, told me going great.  well, have been trying move of apps new machine , take them off of old one.  @ point have absolutely nothing working anywhere other bunch of trials...

sheldon: i sorry inconvinience caused.

sheldon: i'll glad that.

you: nothing on new machine go out of trial mode , on old machine "start membership @ $29.95.  have 0 functioning software , $50 month bill. !!!

you: that problem.  , have clients in tomorrow!!!!!!!!!!!!!

sheldon: let me check you.

you: please

sheldon: i checked , see technical issue.

sheldon: i see it�s technical issue , have experts in technical department download/install software. please online while transfer chat immediately.

you: ok

sheldon: please online while transfer chat our customer service team.

you: ok

sheldon: *technical support

please wait while transfer operator @ adobe service.

you not connected chat representative.

you not connected chat representative.

hi, there 5 customer(s) in line ahead of you. we'll possible. thank patience.
you might try our community forums, experts online 24/7.

hi, there 4 customer(s) in line ahead of you. we'll possible. thank patience.
you might try our community forums, experts online 24/7.

hi, there 4 customer(s) in line ahead of you. we'll possible. thank patience.
you might try our community forums, experts online 24/7.

hi, there 3 customer(s) in line ahead of you. we'll possible. thank patience.
you might try our community forums, experts online 24/7.

you chatting 'ameen' @ adobe service.

ameen: hello. welcome adobe technical support.

ameen: hello richard.

ameen: could please elaborate issue in more?

ameen: are still connected?

you: hello. should begin? have software have been paying available use. have been member since beginning , though when made changes , not longer able update, guy indian accent told me wonderful , not worry. so, purchased new hp dual quad core 8600 , attempte4d redownload software it, , disable of on other machine, "start trial @ $29.95 per month on old machine , absolutely nothing functions on new one.

ameen: thank elaborating issue in more.

ameen: as understand activate cc products on computer, correct?

you: on 8600, yes. but, won't anything. not load, sits few seconds nothing.

you: and have client in tomorrow!

ameen: richard, unable download , install new computer or unable activate products installed on computer?

ameen: please not worry, here you.

ameen: once exact issue able resolve issue.

you not connected chat representative.

you not connected chat representative.

you not connected chat representative.

you not connected chat representative.

you not connected chat representative.

you not connected chat representative.

hello?  sorry reference indian accent, have nothing against them!  but, have run end of "trials", still paying $50 month, have client coming in tomorrow, tired of hearing wonderful, wish understand frustration, esp since have nothing functioning anywhere anymore since "trials" have run out...  work working during "trial" mode, not converted ever want call functioning mode no matter how many files, no matter how many times tried , kept getting told "don't have 'license'" cc files, etc, etc, etc , on , on entire "trial" period.  able move , re-license of avid software in matter of minutes.  not single glitch.  have read every since posting, every single "read me", have been in business more 50 years , have engineering degree...  not stupid.  have nothing on old machine , "pay $29 per month" on new machine.  adobe can not possibly serious here.

hi 10000hours,

i not able loacte subscription under email address. can send on order number subscription purchased. when launch software there should option "license software". click on it, sign in adobe id , password associated subscription activate software.

 

regards,

romit sinha



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