Install problems

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i have tried install edge animate cc couple of times , same thing happens.

the installation starts , progress bar goes 50%.

then window pups , following (i run creative cloud in norwegian translation eng. might bit off, sorry):

 

close following program continue:

- edge animate (adobe edge animate)

 

and gives me 2 choices:

try again , close.

 

try again gives me same error.

 

i run brand new 27" imac with:

os x 10.8.4

3.2 ghz i5

8 gb ram

nvidia geforce gtx 675mx 1024 mb

 

any ideas how fix this?

hi, henjoh-

 

if you're not running previous version of animate, it's have zombie process running.  easiest way around reboot machine, can try kill -hup process contains word "animate" in it.

 

hope helps,

 

-elaine



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