File loss issue - CSS

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i had issue today very, serious.    apparently bc having system issues operations.  did not know that. working on css file , added few lines file , tried save.   error came saying file not saved.  didn't think of until reopened file and found entire css file empty!!!!!

 

apparently bc should have feature disallows updates users when encountering system issues precaution. know vbulletin has when master files updating...

 

apparently, system issue , attempt save document caused entire file wiped clean.  tech support still working many hours later trying restore missing css file.   

 

this warning users keep offsite backups of current pages before working on any, because apparently,  bc has no fail safe backup system.   go live business site, if kind of reliability anywhere near standard, in lot of trouble , lose lot of money, time , development labors.

 

this serious hesitant recommend bc in future if there no ability restore files own server issues!

 

if can't, may have start restoring design scratch after 4 weeks of development.  not good.

 

 

jeff


hi jeff,

with media writers writing on blog coders - work local!

these things happen jeff , not case happen. notice not may - will. online happens , need aware of.

 

you can not file , have occured browser issue or not. need view site in browser if not reloaded page view source , grab css code. if not can view cache on machine , view file again.

 

your normal coding operation should using coding software dreamweaver there many free , paid ones mac , pc. need use built in sftp or use sftp peace of software , upload work , keep local copies. should regular backups of files or use forms of version control software.

this rule 101 in web development jeff , many of learn hardware, of tought it. sadly learnt hard way, sorry hear it. not sure if bc can here , need make ticket prepared have lost if not have backup or cache.



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