Cannot move photos via drag and drop (library grid view)

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i've seen several adobe tutorials , youtube videos show moving photos or folders drag , drop in library grid view.  cannot work.

 

steps:

1. mousedown on photo (not frame) in grid

2. drag mouse folder in "folder" pane (left of grid)

3. mouseup on destination folder

 

results:

nothing happens.  mouse cursor doesn't change arrow.  there no indication can drag , drop.  photos not moved.

 

the photos stored on nas.  of course can move them around via windows explorer, want inside lr4 obvious reasons.  lr4, can create new folders, still cannot move photos folders.  tried creating new folder on local drive.  again, able create folders, not able move photos folder.

 

what else can toubleshoot issue?

i tried deleting preferences file (c:\users\matt\appdata\roaming\adobe\lightroom\preferences), didn't help.



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