Successful transfer of hosting fee to client?


i trying take site off of 5 free webbasics sites on creative cloud account.

 

using admin console, went site settings--> site management--> upgrade now.

 

i selected 'invoice customer directly' , filled out required info.

 

when submitted, screen flashed , received no confirmation of success.
i can't see anywhere in admin console client paying it.

 

i have tried doing on many browsers (ie, firefox, chrome). works no where.

 

what can transfer hosting payment client?

 

thanks!

neal

i believe forum post duplicate of http://forums.adobe.com/message/5591597.

 

as per sidney's reply, please submit ticket sounds our accounts team need this.



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