Converting MS Word Into PDF Produces Blank Pages

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hi all,

 

i hope can help, i'm working ms word document created 1 of our users , trying convert document pdf using adobe acrobat x (version 10). either doing simple file save , selecting .pdf extension or using print adobe pdf function. after converts word document pdf , opens up, of pages meant contain text , images have disappeared , replaced blank pages. pages have been converted have been successful while others blank white pages, no errors appear.

 

i've tested converting different word document pdf doesn't contain images/graphs ect , seem work fine. test have done ask colleague of mine same test on document when converts pages produced without blank pages.

the user has problem using windows 7, laptop user ms office 2010 , mentioned uses adobe acrobat x. have replicated issue on work laptop and  fiddled around adobe for  printer settings 3 hrs in particular sections tailor towards images no luck. word document has 8 pages , after converting pdf produces 8 pages , 4 of has blank pages.

 

i've looked @ other forums i've can't find results deal specific issue.  though adobe acrobat standard not translating or reading images onto pdf. i've attached screenshot of produced pdf example, first page fine while second page blank , blue doing(disregard that). greatful if can kindly tell me settings need ensure , user can convert document successfully.

 

pdf output.jpg

i make guess not blank, full page graphics. in such case, solution open preferences in acrobat , go display tab set view large images. suspect option turned off.



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