Black screen

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hello,

 

i bought  adobe captivate month try , after record screen black screen instead of recording.

i have windows 7 professional 64 bit. windows date.

 

many thanks,

 

best regards,

 

pablo

hi there

 

sorry, need more information. information such as: type of recording did try? did choose software simulation or did choose video demo? how large of screen area trying record?

 

cheers... rick



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