Can't open PDF attachments in my incomingThunderbird Emails

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in last few days cannot open pdf attachments on incoming thunderebird emails. usual pdf attachment blank gray page disappears in 6 seconds.

when click on icon on desktop, dont "options box" again blank gray page.

i have deleted reader program , reinstalled no effect.

i have cancelled add-ons in case problem there no fix.

i use windows 7 on dell xps laptop

duvainoz

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


can open local pdf docs?  if not, here things try...

  • using windows explorer navigate c:\program files (x86)\adobe\reader 11.0\reader, double-click on eula.exe , accept license agreement
  • can open adobe reader itself?  if so, try disabling protected mode [edit | preferences | security (enhanced)].
  • if cannot open reader itself, try disable protected mode in registry; download, unzip, run attached registry script
  • it malware issue; see http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html


More discussions in Acrobat Reader


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