Creative Cloud Installer fails and reports A12E4

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hi, annoyed trying install creative cloud installer update , download apps creativecloud connection subscription. attempted launch installer downloaded, , error code a12e4, decide try , launch terminal, navigate

/creative cloud installer.app/contents/macos/creative cloud installer

"and try "

sudo ./creative\ cloud\  installer"

, trys again through gui , reports through terminal

"2013-08-19 13:02:19.678 creative cloud installer[4709:707] *** -[nsfilemanager filesystemrepresentationwithpath:]: nil or empty path argument"

 

thanks,

ben

hi ben,

    

please follow mentioned steps:

 

1. navigate library/application support/adobe/oobe , rename oobe.old

2. disable security software if installed on mac

3. download cc desktop www.creative.adobe.com , try install it.

 

if doesn't work, enable root account: http://support.apple.com/kb/ht1528 , log on root , re-download cc desktop.

 

regards,

jairaj



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