Creative Cloud Packager 1.2 Builds error on Install...

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as posted in this thread, no resolution, running issues creative cloud packager 1.2 builds. builds create fine, applications install fine (when unpack , rename set-up.dat set-up.exe), trying run build .exe or .msi fails , never installs anything. appears build trying uninstall cc applications before doing install, fails there no cc applications installed. have tried creative cloud app running , not running, restarted services stopped, etc directed in other thread, still no successful installs. snippet (as same error every application in build) of error being given in log is:

---------------------------------------------------------------------- ---------------
exit code: 33 - product not installed, cannot uninstall.
please see specific errors , warnings troubleshooting. example, error: dw040 ...
?08/02/13 17:11:59:044 | [info] |  | oobe | de |  |  |  | 57508 | deversion: 5.0.0.0
08/02/13 17:11:59:044 | [info] |  | oobe | de |  |  |  | 57508 | loading library c:\program files (x86)\common files\adobe\oobe\pdapp\decore\de5\setup.dll
[   57508] fri aug 02 17:11:59 2013  info
::start timer:: [total timer]
check: single instance running
check : credentials
load deployment file
create required folders
assuming uninstall mode
lookup master payload
[   57508] fri aug 02 17:11:59 2013 error
dw040: product "{9bcd38e7-1f9a-4536-8cd4-96448263f367}" not installed. cannot proceed uninstall
[   57508] fri aug 02 17:11:59 2013  info
##### running edt workflow #####
:: end timer :: [total timer] took 22.9717 milliseconds (0.0229717 seconds) dtr = 174.127 kbps (0.170046 mbps)
-------------------------------------- summary --------------------------------------
- 0 fatal error(s), 1 error(s), 0 warning(s)

error: dw040: product "{9bcd38e7-1f9a-4536-8cd4-96448263f367}" not installed. cannot proceed uninstall

please search above error/warning string(s) find when error occurred.
these errors resulted in installer exit code mentioned below.
---------------------------------------------------------------------- ---------------
exit code: 33 - product not installed, cannot uninstall.
please see specific errors , warnings troubleshooting. example, error: dw040 ...

the machine being built , tested on, , deployed on, windows 7 x64 cause of error? there anyway work around this? can creating batch install command-line flags each package set-up.exe? there way previous or beta build of creative cloud packager can deploy application?

 

-eric

hi,

 

is there previous version of lightroom installed on machine. or may be, version of lightroom installed , uninstalled manually.if yes, lightroom has not been uninstalled properly. looks lightroom having problem install.

 

just try installing package not have lightroom 5 in , see if works.

 

thanks

saransh katariya | adobe systems | skatariy@adobe.com



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