Wacom Bamboo strokes truncated


i math teacher in synchronous online environment, coming adobe connect wimba.  using win 7 pc bamboo dock software , wacom bamboo ctl-470 tablet/stylus combo.  last year's experience in wimba less ideal, functional.  school has transitioned adobe connect.  when attempt write on whiteboard or annotate powerpoint slide, first "x"percent of each stroke not visible, if stroke being monitored, no "ink" being deposited on screen, last "y" percent of stroke "written."  hope screenshot illustrate...

 

bamboo_problem.png

 

as hope can see, beginning of each stroke missing. (i wrote @ normal speed, while teaching.)  again, worked fine in wimba.  also, drawing mouse not have problem.

 

the problem appears time vs length of stroke dependent, meaning if write very slowly, missing part of stroke quite small. have write live classroom make work.  workaround, if delay moving stylus until "ready" write, thinks trying right click, need able (so can't turn off setting).

 

any suggestions?  (finding via google, disabled tablet pc input service via services.msc without seeing change.)

 

thanks in advance!!

hi,

 

we have had issues in past performance of adobe connect when touch device attached system. of late have fixed them all.

 

will appreciate if can please tell connect version using.

 

thanks

sameer puri



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