Unable to Access Resource Error in AE CS6

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hello,

 

i'm running after effects cs6 11.0 on mac osx  , everytime attempt apply text, either creating new text layer drop down menu or dragging open text box get

"unable access resource    p_textsmallcaps_sm_n_d (type png)"

 

is png file missing program, fixable bug or what?

 

any @ appreciated. thank you.

run creative cloud cleaner tool, reinstall program. damaged.

 

mylenium



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