Download of CC freezes

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hello!

 

so just bought student/teacher version of creative cloud, , i'm trying download it. have done nothing else besides select fireworks download, , download along creative cloud. however, keeps freezing on "installing creative cloud desktop."

 

what should do? i've restarted once, , says still downloading--the green bar still glowing , whatnot--but stuck millimeter go. it's been stuck few hours.

 

mekomeko12

run creative cloud cleaner tool, try again.

 

mylenium



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