Issues when uploading photos to Lightroom 5


i have lightroom 5 , mac computer

 

uploaded photos via card reader computer.

 

lightroom opened not show previews. - said show source - not open previews on imported photos

 

 

 

when tried activate source upload photos - when blank after 1 second of showing information (photos) previews. - went blank

 

stopped process , ejected card correctly through finder.  thought try importing via image capture.

 

problem the  previews showed flash of second.

 

 

i notice reason lightroom 4 keeps on opening when importing photos , not lightroom 5 - though lightroom 5 opens when edit other photos.

 

please advise

 

sue

there several reasons why lr not show <source>.

- check card reader , usb cable;

- if older card reader make sure compatible cards using ( had older one; take latest sd cards physically unable read them, , not show in lr "source");

 

try import card reader via mac finder. if works card reader , usb cable fine.

 

there box in >edit >preferences >general tab under "import options", called <show import dialog when memory card detected>. might have checked in lr4 not in lr5. have nothing problem lr5 cannot import.



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