Lightroom 5 import problems (missing folder and/or content)...how to solve??

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hello

 

i used lr4 success (sony a57 arw-files , canon 5dmk3 cr2 files).

use lr5. can't import new files more (neither in lr4 nor lr5).

 

in import module lr doesn't display existing folders (like not exist) , /or
lr shows folder no content (message: no pictures in folder)...but are....

 

please me someone?

btw: adobe page chaotic pur...to find support there terribly annoying

 

thanks in advance

 

mark

try deleting preferences file

http://helpx.adobe.com/lightroom/kb/preference-file-locations-lightroom-4.html



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