Elements 4 crashes when I try to use menus


i have been working elements 4 several years without problem. of sudden, if try add menu completed video, program crashes.  no error message, closes.  the way restart re-boot computer.

 

i tried go completed project had menus , tried open that, elements crashed before gets project open.

 

i can import footage, edit, add titles, everything, if try add menu, crashes.

 

i tried running software repair premiere elements disc, didn't help.  i did same menu templates, of no help. have recent driver video card.  any thoughts on why can't add menus or open projects have menus?

 

here basics of my system:

hp desktop pavilion elite m9650f

ms windows vista home premium 64-bit sp2

cpu - intel core i7 920  @ 2.67ghz

ram - 8.00 gb triple-channel ddr3 @ 532mhz

graphics - ati radeon hd 4600 series (xfx pine group)

hard drives -   733gb seagate st3750528as (raid)          

                        1954gb hitachi hitachi hds723020ble640 (sata)

optical drives - hl-dt-st dvd-ram gh40l

audio - realtek high definition audio

when did last run disk cleanup , defragmenter on computer?

 

and don't forget ensure have latest version of quicktime latest graphics card drive ati or nvidia web site.

 

there interference raid setup on c drive. raid considered obsolete way set drive , can cause problems more intensive processes.

 

also, don't model of camcorder video coming from, version 4 8 years old , limited in ability work video files. can work video minidv camcorder.

 

version 11 more advanced , versatile. works virtually kind of camcorder video, , able take advantage of 64-bit operating system , large ram load -- version 4 can not do. might worth an  update @ least version 10!



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