No sound after adding narrations

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all worked fine in elements 4 program until yesterday.  had remove , re-install program.  cannot audio narration sound.  have decoder had written down  "f1ec-b334" , if so, how re-install that.

ralphratkins44

 

what basic problem cause uninstall premiere elements 4? computer operating system on?

 

please explain

does have decoder had written down  "f1ec-b334" , if so, how re-install that.

 

if did uninstall/reinstall premiere elements 4 via control panel route decoder "f1ec-b334" have due this? in other words, how many variables involved in premiere elements 4 uninstall reinstall?

 

what type of microphone using?

 

have checked edit menu/preferences/audio hardware asio settings computer's sound system?

 

4 asio.jpg

 

let start here , decide next.

 

looking forward follow up.

 

atr



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