Delete AE CS6 system preferences?

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ram preview won't work of sudden.  ae super slow last few days also.  happend 6 months ago , chat support helped me, tonight installation now.

 

last time deteled system preferences somehow deep within sub structure of on mac pro , fixed it.  no clue how it.  can please provide me help?  thanks.

 

jim

 

osx 10.8.4

2 x 2.66 ghz 6-core intel xeon

32 gb 1333

nvidia quadro k5000 4096 mb

 

 

 

ae 11.0.2.11

to restore default preference settings, hold ctrl+alt+shift (windows) or command+option+shift (mac os) while application starting. restore default keyboard shortcuts, alt-click (windows) or option-click (mac os) ok button.



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