Can open .pdf files in Chrome but cannot open the same file after saving it.
description:
problem caused program stop interacting windows.
problem signature:
problem event name: apphangb1
application name: acrord32.exe
application version: 11.0.3.37
application timestamp: 518e18e3
hang signature: 99d4
hang type: 0
os version: 6.1.7601.2.1.0.256.1
locale id: 1033
additional hang signature 1: 99d4b1f941b223144a152a1173c0a0ff
additional hang signature 2: 01f5
additional hang signature 3: 01f554accbda5b57fa70e2256b021236
additional hang signature 4: 99d4
additional hang signature 5: 99d4b1f941b223144a152a1173c0a0ff
additional hang signature 6: 01f5
additional hang signature 7: 01f554accbda5b57fa70e2256b021236
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some things try...
- using windows explorer navigate c:\program files (x86)\adobe\reader 11.0\reader, double-click on eula.exe , accept license agreement
- can open adobe reader itself? if so, try disabling protected mode [edit | preferences | security (enhanced)].
- if cannot open reader itself, try disable protected mode in registry; download, unzip, run registry script https://workspaces.acrobat.com/?d=8ydbduzcte9fucjjjzzhvq
- it malware issue; see http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html
More discussions in Acrobat Reader
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