Why is Creative Cloud hanging in Home, Files and Fonts?

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the creative cloud desktop app (version 1.1.1.220, released on 8/20/2013), running on os x v10.8.4, hangs in home, files, , fonts sections.

  • the apps tab works fine, , i'm able update existing , install new apps ;
  • behance works fine ;
  • in settings option,
    • "view updates & requests" unavailable,
    • "turn file , font sync off" nothing when clicked on,
  • as solutions, have tried :
    • quitting , restarting desktop app,
    • running "uninstall", , re-installing desktop app completely,
    • signing in , out of account,
    • restarting entire system after signing out, quitting, , uninstalling,

 

nothing i've tried has changed state of things.

 

what can do?

i have same issue , observations, except i'm on windows 8. noticed in preferences under files page folder location empty. when try change proper location, desktop app turns black , says it's moving directory, hangs.

 

this issue appeared when desktop app indicated needed update. did, , failed (like many times before), uninstalled, used adobe app cleaner, renamed oobe folders, , reinstalled using latest setup downloaded adobe. no dice.

 

i able sync files , fonts. fonts able use gone. thank goodness didn't start project them.

 

--

 

oh, way, 3 pages on cloud desktop app work fine on laptop (windows 7), problem specific main desktop machine.



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